Symantec NetBackup status code 2016 to status code 2020


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 2016 to Status Code 2020 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2016
Message: Media is assigned to another server
Explanation: Ajob cannot use the media on the storage server, because the media
is assigned to another storage server.
Recommended Action: Check the following logs:
¦ The mds unified logging files (OID 143) from the master server at debug level 2.
¦ The nbrb unified logging files (OID 118) from the master server at debug level 3.

NetBackup status code: 2017
Message: Media needs to be unmounted from a drive
Explanation: The requested media needs to be unmounted from the drive it is in
before it can be used for another job.
RecommendedAction: Identify the media that is requested by the job that returns
this error. If it is used by another job, wait for that job to complete.

NetBackup status code: 2018
Message: Number of cleanings is invalid
Explanation: A cleaning media has an invalid number of cleanings that remain.
RecommendedAction: On the ChangeMedia screen, set the number of cleanings
remaining for the cleaning media to a number greater than or equal to zero (0).

NetBackup status code: 2019
Message: Media is in a drive that is not configured on local system
Explanation: A job is configured to use a media volume that has no drive path
configured to an eligible media server for the job. A media volume is misplaced
or all drive paths are down for the media server accessible by the storage unit
that is configured for a job.
Recommended Action: If drive paths are down, identify the media server that is
configured for use by the storage unit, and bring up the drive path to that media

NetBackup status code: 2020
Message: Robotic library is down on server
Explanation: NetBackup has marked the robot as down for the required media
Recommended Action: Verify that the media server that is required for this
allocation is running, and verify that ltid is up on that media server.

Hope this was helpful.

SQLServerF1 Team
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