Symantec NetBackup Device management status code 41 to status code 44


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. These status codes appear in exit status and command output for the ltid,
tpclean, tpreq, and tpunmount commands, and in system or debug logs. Programs
that call those commands, such as media and device management user interfaces
and the vmoprcmd command also presented these codes.

Below are some of the NetBackup Device management status code 41 to status code 44 which may be received while using the Symantec NetBackup tool.

Device management status code 41
Message: Unknown drive name
Explanation: A request was made for a specified drive, but no such drive can be
found in the active configuration. This status can occur in the following situations:
if the device files are corrupt or missing, if they cannot be opened or read, or if
there are no devices configured.
¦ Ensure that ltid was stopped and restarted after changes were last made to
the device configuration. (ltid is the Media Manager device daemon on UNIX
and Linux or the NetBackup Device Manager service on Windows.) Display the
device configuration (use tpconfig -d or other means) to see the list of valid
drives. Specify the drive name or index as appropriate for the interface being
¦ Check integrity of the EMM database. Display the device configuration to do
the following:
¦ Determine if the database is corrupt.
¦ Restore a saved copy of the database file from catalog backups, or remove
the devices and recreate the device configuration.

Device management status code 42
Message: Incorrect tpreq access mode
Explanation: On a tape mount request, the specified access mode was invalid. On
Windows hosts, a user without Administrator privileges made a request for
NetBackup Device Manager services.
Recommended Action: When you use tpreq, specify an access mode argument
of r for read, w for write, or use the default (read) access mode. When you make
any requests that require NetBackup Device Manager services on Windows, do
so under an account with Administrator privileges.

Device management status code 44
Message: You do not have permission to create the file
Explanation: On a tape mount request, the file name that is associated with the
request cannot be created due to directory permissions or folder permissions.
Recommended Action: Check for existence of a file at the file path specified. If
a file is found, delete the file if it is not needed or submit the request again and
use a different file path. If no file exists at that location, check the directory
permissions or the folder permissions for the following: read and write access for
the user or the application process that issued the mount request.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Device management status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.