Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.
Below are some of the NetBackup status error codes from Status Code 266 to Status Code 270 which may be received while using the Symantec NetBackup tool.
NetBackup status code: 266
Message: cannot find robot, vault, or profile in the vault configuration
Explanation: NetBackup cannot find the specified profile_name or triplet
robot_name/vault_name/profile_name on the Vault command (vltrun, vlteject,
vltoffsitemedia) or in vltopmenu in the Vault configuration.
Recommended Action: Rerun the command with the correct profile_name or
NetBackup status code: 267
Message: cannot find the local host name
Explanation: A Vault job obtains the local host name through an OS call. This
error occurs when the Vault job is unable to get the local host name.
RecommendedAction: Issue a hostname command at the OS command prompt.
See the hostname (or gethostbyname) man page for an explanation of the
conditions that would cause it to fail.
Refer to the OS System Administrator’s Guide for more information
NetBackup status code: 268
Message: the vault session directory is either missing or inaccessible
Explanation: This error occurs when a Vault job cannot access the following:
UNIX and Linux: /usr/openv/netbackup/vault/sessions
This directory is created when Vault is installed.
Recommended Action: Make sure you are running on the master server where
Vault is installed and configured. Also ensure that no one accidentally removed
the sessions directory or changed permission on the directory path so it is
inaccessible to the Vault job.
NetBackup status code: 269
Message: no vault session id was found
Explanation: This error is encountered when vltopmenu cannot find a sidxxx
session id directory for the specified profile. Either no Vault jobs were run for this
profile or the corresponding sidxxx session id directory (or directories) were
removed from the following directory:
UNIX and Linux: /usr/openv/netbackup/vault/sessions/vault_name
Recommended Action: Either specify a different profile for the Vault jobs that
were run or exit vltopmenu and run a Vault job for the specific profile. Then rerun
vltopmenu and select the profile.
NetBackup status code: 270
Message: unable to obtain process id, getpid failed
Explanation: This error occurs when a Vault process is unable to obtain its process
ID by means of the getpid() OS system call.
RecommendedAction: Look at the system log for any unusual system problems.
Wait a while and then try running the process again when system resources are
Hope this was helpful.
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