Symantec NetBackup status code 166 to status code 170


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 166 to Status Code 170 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 166
Message: backups are not allowed to span media
Explanation: An end of media (EOM) was encountered while the backup image
was written. The backup was terminated because the NetBackup
DISALLOW_BACKUPS_SPANNING_MEDIA option was present in bp.conf (on UNIX and
Linux) or in the registry (on Windows). The backup is retried automatically with
a different volume if the backup tries attribute allows it in the NetBackup global
attribute configuration.
Recommended Action: None.

NetBackup status code: 167
Message: cannot find requested volume pool in EMM database
Explanation: A backup to a nonrobotic drive was tried and the tape manager
(bptm) cannot find or add the specified volume pool.
Recommended Action: Verify the Media and Device Management volume
configuration. Check the NetBackup Problems report for more information about
the error. For detailed troubleshooting information, create a bptm debug log
directory and retry the operation. Check the resulting debug log.

NetBackup status code: 168
Message: cannot overwrite media, data on it is protected
Explanation: A catalog backup was tried to a volume that cannot be overwritten
because it contains the data that by default NetBackup does not overwrite. (This
data includes items such as tar, cpio, and ANSI.)
RecommendedAction: Replace the volume with a new one or set the NetBackup
ALLOW_MEDIA_OVERWRITE option to the appropriate value.

NetBackup status code: 169
Message: media id is either expired or will exceed maximum mounts
Explanation: A backup or a catalog backup was tried and the volume selected for
use has reached its maximum number of mounts. The maximum number is
specified in the Media and Device Management volume configuration. For a regular
backup, the volume is automatically set to the SUSPENDED state and not used
for further backups. For a NetBackup catalog backup, the operation terminates
Recommended Action: If the volume was suspended, wait until it expires and
then replace it. For NetBackup catalog backups, replace the media.

NetBackup status code: 170
Message: third party copy backup failure
Explanation: Usually indicates a problem with the 3pc.conf file or the mover.conf
file. (For detailed causes, see recommended actions.)
For more information on these files, refer to the NetBackup Snapshot Client
Configuration online document.
For help accessing this document, see Snapshot Client Assistance in the NetBackup
Snapshot Client Administrator’s Guide.

Hope this was helpful.

SQLServerF1 Team
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