Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.
Below are some of the NetBackup status error codes from Status Code 14 to Status Code 16 which may be received while using the Symantec NetBackup tool.
NetBackup status code: 14
Message: file write failed
Explanation: A write to a file or socket failed.
Possible causes include the following:
■ An I/O error that occurred during a write to the file system.
■ Write to a socket failed. Cause of this failure: a network problem or a problem
with the process that reads from the socket.
■ Writing to a full disk partition.
Recommended Action: Do the following, as appropriate:
■ Check the NetBackup Problems report for clues on where andwhythe problem
■ For detailed troubleshooting information, create a debug log directory for the
process that returned this status code. Then retry the operation and check the
resulting debug log.
■ Make sure that routers, bridges, and other network devices are all at “full”
See Troubleshooting network interface card performance in the
■ Use a “sniffer” program to determine the number of packets being rejected or
■ On Windows systems, the client bpbkar log may contain a 10054 Connection
Reset Error (usually indicates a hardware error). Somewhere between the
NetBackup client and server, the connection was reset. When NetBackup
receives this error, it cannot continue the backup. This error has been attributed
to the following:
■ A hiccup in the network.
■ A bad network interface card on a NetBackup client.
■ A bad network interface card on the NetBackup server.
■ Faulty routers.
■ Any other applications that interfere with NetBackup connections.
■ On Novell systems, status code 14 has also been attributed to network issues.
Try a “sniffer” program.
■ The error occurs while you use the NetBackup-Java interface: The application
server (bpjava processes) for the NetBackup-Java interface probably ran out
of disk space in the file system containing
/usr/openv/netbackup/logs/user_ops. The application server writes
temporary files into directories in the /user_ops directory. Try clearing up
disk space in the file system.
NetBackup status code: 15
Message: file close failed
Explanation: A close of a file or socket failed.
RecommendedAction: Check the NetBackup Problems report for clues on where
and why the problem occurred. For detailed troubleshooting information, create
a debug log directory for the process that returned this status code. Then retry
the operation and check the resulting debug log.
NetBackup status code: 16
Message: unimplemented feature
Explanation: The specified operation is not implemented. This error should not
occur through normal use of NetBackup.
NetBackup status codes 49
NetBackup status codes
Recommended Action: Save all error information and call customer support.
Hope this was helpful.
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