Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.
Below are some of the NetBackup status error codes from Status Code 246 to Status Code 250 which may be received while using the Symantec NetBackup tool.
NetBackup status code: 246
Message: no active policies in the configuration database are of the correct client
Explanation: A user backup request was not satisfied because no active policies
were the type that were required for the client.
RecommendedAction: Create or activate an appropriate policy so the user backup
request can be satisfied.
NetBackup status code: 247
Message: the specified policy is not active
Explanation: Backups for the specified policy are disabled because the policy is
Recommended Action: Activate the policy and retry the operation.
NetBackup status code: 248
Message: there are no active policies in the configuration database
Explanation: No active policy was found that would satisfy the request.
Recommended Action: Activate the appropriate policy and retry the operation.
NetBackup status code: 249
Message: the file list is incomplete
Explanation: While the server waited for the client to finish sending the file list,
it timed out or a sequencing problem occurred.
Recommended Action: First, obtain additional information by creating debug
logs. Then try to recreate the error. The debug logs to create are as follows:
¦ On the server, bptm, bpbrm, and bpdbm.
¦ On UNIX, Linux, and Windows clients, bpbkar.
¦ On other clients, bpcd.
NetBackup status code: 250
Message: the image was not created with TIR information
Explanation: This error is internal and should not appear to customers.
RecommendedAction: Obtain detailed troubleshooting information by creating
debug logs for bptm or bpdbm on the server. Then, retry the operation and check
the resulting debug logs.
Hope this was helpful.
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