Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Robotic daemons or processes issue these status codes. They are also issued by programs that call the robotic operations, such as the vmchange command and
the media and device management user interfaces.
Below are some of the NetBackup Robotic status code 236 to status code 240 which may be received while using the Symantec NetBackup tool.
Robotic status code 236
Message: Robot has misplaced the media
Explanation: The requested media was known according to the vendor software
managing the robotic library, but the media has been misplaced.
RecommendedAction: Use a robot test utility or a vendor administrative interface
to verify the status of media. Search for the media inside the robotic library.
Update the volume configuration and search for the media if it was not in the
robotic library, as needed, and resubmit the request.
Robotic status code 237
Message: Volume is in use
Explanation: The media was in use.
Recommended Action: Use the robot test utility or a vendor administrative
interface to verify the status of media. Determine what applications may be using
the media. Dismount the media if it is not being used. Wait for the media to become
available, as needed.
Robotic status code 238
Message: Requested drive is in an offline domain
Explanation: The drive that is targeted for a mount request was in a robotic
library domain that is offline.
Recommended Action: Bring back the robotic library domain ( ACS Library
Storage Module ) online. Or postpone use of drives in that domain until the domain
can be brought back online.
Robotic status code 239
Message: Requested volume is in an offline domain
Explanation: The volume that is targeted for a mount request was in a robotic
library domain that is in the offline or offline pending state.
RecommendedAction: Bring back online the robotic library domain (ACS Library
Storage Module). Or postpone use of media in that domain until the domain can
be brought back online.
Robotic status code 240
Message: A memory allocation attempt failed in the robotic daemon
Explanation: An attempt by the robotic control daemon to allocate memory has
failed. This error may indicate serious memory problems on your media server.
RecommendedAction: Stop all NetBackup Media Manager daemons. Consult the
documentation for your operating systemmemorymanagement tools to determine
what remaining process is leaking memory, and stop that process. Restart the
NetBackup Media Manager daemons. Free up memory by terminating unneeded
processes that consume a lot of memory. Add more swap space or physical memory
Hope this was helpful.
In-Depth Blogs on SQL Server, Information about NetBackup Robotic status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.