Symantec NetBackup status code 96 to status code 100


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 96 to Status Code 100 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 96
Message: unable to allocate new media for backup, storage unit has none available
Explanation: The NetBackup resource broker (nbrb) did not allocate a new volume
for backups. This error indicates that the storage unit has no more volumes
available in the volume pool specified for this backup. Note that NetBackup does
not change storage units during the backup.
Recommended Action: Check the NetBackup Problems report to determine the
storage unit that is out of media.

NetBackup status code: 97
Message: requested media id is in use, cannot process request
Explanation: An operation was requested on a media ID that is in use. An example
of this operation is the attempt to suspend or freeze a volume while it is in use
for a backup or restore.
Recommended Action: Retry the command when the volume is not in use. Use
the Device Monitor to determine if the volume is in use.

NetBackup status code: 98
Message: error requesting media (tpreq)
Explanation: The tape manager (bptm) received an error when they requested a
media mount from the NetBackup Device Manager service (on Windows) or the
Media Manager device daemon (ltid) (on UNIX and Linux).
Recommended Action: Do the following, as appropriate:
¦ Check the NetBackup Problems report to determine the reason for the failure.
The most common cause is that the NetBackup Device Manager service (on
Windows) or the Media Manager device daemon (ltid) (on UNIX and Linux)
is not running. Start it if necessary.
¦ If you duplicate backups or use Vault to duplicate backups, this error could
indicate the following: the Alternate Read Server does not have access to the
tape where the original backup resides.

NetBackup status code: 99
Message: NDMP backup failure
Explanation: The paths in yourNDMPpolicy file list did not back up successfully.
Recommended Action: Check the NetBackup All Log Entries report for more
information. A possible cause for this error is that none of the backup paths exist
on the NDMP host.

NetBackup status code: 100
Message: system error occurred while processing user command
Explanation: Asystem call failure in bparchive, bpbackup, bplist, or bprestore.
Recommended Action: Do the following, as appropriate:
¦ Enable debug logging for bparchive, bpbackup, bplist, or bprestore (as
appropriate) by creating debug log directories for them.
On UNIX and Linux, if a nonroot user has problems, verify that the directory
that was created has mode 666. Look for and correct any reported errors.
¦ Retry the operation and check the resulting logs.
If the logs do not reveal the problem, use the command-line version of the
command and correct any problems that are reported on stderr.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.


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