Symantec NetBackup status code 86 to status code 90

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 86 to Status Code 90 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 86
Message: media position error
Explanation: The system’s device driver returned an I/O error while NetBackup
was positioning the tape media.
Recommended Action: For additional information, check the following:
¦ NetBackup Problems report to determine the device or media that caused the
error
¦ System and error logs for the system (UNIX and Linux)
¦ Event Viewer Application and System logs (Windows)
¦ Check for the following:
¦ A defective or a dirty drive. Clean it or have it repaired (see the tpclean
command for cleaning).
¦ Incorrect drive configuration. Verify the Media and Device Management
and system configuration for the drive.
For example, on UNIX and Linux, the drive may be configured for fixed
mode when it must be variable mode.
See the NetBackup Device Configuration Guide for more information.
¦ Defective media. In this case, some data may be lost. Use the bpmedia
command to set the volume to the FROZEN state so it is not used for future
backups.
See “Frozen media troubleshooting considerations” in the Troubleshooting
Guide.
¦ The wrong media type. Verify that the media matches the drive type you
use.

NetBackup status code: 87
Message: media close error
Explanation: The system’s device driver returned an I/O error while NetBackup
closed a tape.
Recommended Action: For additional information, check the following:
¦ NetBackup Problems report to determine the device or media that caused the
error
¦ System and error logs for the system (UNIX and Linux)
¦ Event Viewer Application and System logs (Windows)
¦ Check for the following:
¦ A defective or a dirty drive. Clean it or have it repaired (see the tpclean
command for cleaning).
¦ Defective media. In this case, some data may be lost. Use the bpmedia
command to set the volume to the FROZEN state so it is not used for future
backups.
See “Frozen media troubleshooting considerations” in the Troubleshooting
Guide.

NetBackup status code: 89
Message: problems encountered during setup of shared memory
Explanation: The NetBackup processes use shared memory for some operations.
This status is returned when an error is encountered in the initialization of the
shared memory by the operating system’s APIs.
RecommendedAction: Check for a shared memory problem. This error can occur
if the system cannot allocate enough shared memory. It usually occurs with
multiplexing, which increases the amount of shared memory that is required for
the operation. An entry similar to the following may be seen in a NetBackup log
or report:
system cannot allocate enough shared memory
If you see this type of message, refer to your platform vendor documentation for
instructions on how to increase shared memory on your system.
For older levels of Solaris: you may need to change one or more default System
V Shared Memory settings to prevent jobs failing with the memory allocation
message.

NetBackup status code: 90
Message: media manager received no data for backup image
Explanation: The tape manager (bptm) or disk manager (bpdm) received no data
when it performed a backup, archive, or duplication. This error can occur for
incremental backups where no data was backed up because no files have changed.
Recommended Action: Do the following, as appropriate:
¦ Check the All Log Entries report.
¦ For detailed debug information, create bpdm or bptm debug log directories on
the server. If the client is Windows, also create a bpbkar debug log directory
on the client. Retry the operation and check the resulting debug logs.

Hope this was helpful.

Thanks,
SQLServerF1 Team
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