Symantec NetBackup status code 81 to status code 85

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 81 to Status Code 85 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 81
Message: Media Manager volume daemon (vmd) is not active
Explanation: The tape manager (bptm) did not communicate with the NetBackup
Volume Manager (vmd). This communication is required for most operations.
Recommended Action: Do the following, as appropriate:
On UNIX and Linux, verify that the Media Manager device daemon (ltid) and
the NetBackup Volume Manager (vmd) are running. Start them if necessary.
On Windows, verify that both the NetBackup Device Manager service and the
NetBackup Volume Manager service are running. Start them if necessary.

NetBackup status code: 82
Message: media manager killed by signal
Explanation: Another process or a user terminated the tape manager (bptm) or
disk manager (bpdm).
Recommended Action: This error should not occur in normal operation. If you
want to terminate an active backup, use the NetBackup Activity Monitor.
When you back up a DomainOS client, this error occurs after the server has not
received anything on the socket for at least 300 seconds. It causes a client read
timeout and breaks the connection. The bpbkar debug log has an entry similar to
the following:
13:22:49 [1347] <16> bpbkar: ERR – Extra output – – ECONNRESET
Connection reset by peer (UNIX/errno status)
To resolve the problem, increase the CLIENT_READ_TIMEOUT value. In this
instance, set the value to 900.

NetBackup status code: 83
Message: media open error
Explanation: The tape manager (bptm) or disk manager (bpdm) did not open the
device or file that the backup or restore must use.
Recommended Action: For additional information, check the following:
NetBackup Problems report
Event Viewer Application log (Windows)
System log (UNIX and Linux)
On Windows, make sure that the tapes are not write protected.

NetBackup status code: 84
Message: media write error
Explanation: The system’s device driver returned an I/O error while NetBackup
wrote to removable media or a disk file.

NetBackup status code: 85
Message: media read error
Explanation: The system device driver returned an I/O error while NetBackup
reads from tape or a disk file.
Recommended Action: For additional information, check the following:
NetBackup Problems report to determine the device or media that caused the
error
System and error logs for the system (UNIX and Linux)
Event Viewer Application and System logs (Windows)

Hope this was helpful.

Thanks,
SQLServerF1 Team
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