Symantec NetBackup status code 803 to status code 807

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 803 to Status Code 807 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 803
Message: JM terminating
Explanation: A service request for an existing or a new job was received when
the nbjm process was shutting down.
Recommended Action: If nbjm was not terminated explicitly (by entering the
/usr/openv/netbackup/bin/bp.kill_all command on UNIX and Linux or
install_path\NetBackup\bin\bpdown on Windows), submit a report with the
following items.
¦ Unified logging files on the NetBackup server for nbpem (originator ID 116),
nbjm (117), nbrb (118), and PBX (103). All unified logging is written to
/usr/openv/logs (UNIX and Linux) or install_path\NetBackup\logs
(Windows).
¦ Legacy logs:
¦ On the NetBackup master server for bpbrm, bpjobd, bpcompatd, bpdbm,
and nbproxy
¦ On the media server for bpcd, bpbrm, and bptm or bpdm
¦ On the client for bpcd and bpbkar
Legacy logs are in subdirectories under /usr/openv/netbackup/logs/ (UNIX
and Linux) or install_path\Netbackup\logs\ (Windows). If the directories
do not exist, create directories for each of these processes and rerun the job.
¦ Contents of /usr/openv/db/jobs/trylogs (UNIX and Linux) or
install_path\NetBackup\db\jobs\trylogs (Windows).
¦ bpdbjobs output: run bpdbjobs to obtain the state and status of all jobs.

NetBackup status code: 805
Message: Invalid jobid
Explanation: The nbjm process received an invalid job ID in the request.
Recommended Action:
The requested operation may refer to a job that no longer exists or is not known
to nbjm. Or the job ID is invalid (less than or equal to 0). Ensure that the command
used to start the job did not specify a job ID already in use by another job.
If the problem persists, submit a report with the following items.
¦ Unified logging files on the NetBackup server for nbpem (originator ID 116),
nbjm (117), nbrb (118), and PBX (103). All unified logging is written to
/usr/openv/logs (UNIX and Linux) or install_path\NetBackup\logs
(Windows).
¦ Legacy logs:
¦ On the NetBackup master server for bpbrm, bpjobd, bpcompatd, bpdbm, and
nbproxy
¦ On the media server for bpcd, bpbrm, and bptm or bpdm
¦ On the client for bpcd and bpbkar
Legacy logs are in subdirectories under /usr/openv/netbackup/logs/ (UNIX
and Linux) or install_path\Netbackup\logs\ (Windows). If the directories
do not exist, you must create directories for each of these processes and rerun
the job.
¦ Contents of /usr/openv/db/jobs/trylogs (UNIX and Linux) or
install_path\NetBackup\db\jobs\trylogs (Windows).
¦ bpdbjobs output: run bpdbjobs to obtain the state and status of all jobs.

NetBackup status code: 806
Message: this mpx group is unjoinable
Explanation: This error is a timing problem. It can happen if the job was added
to a multiplexed group when bpbrm terminates due to an error condition. Note
that the resource broker (nbrb) does the allocation of a multiplexed group, whereas
the job manager (nbjm) starts and monitors the bpbrm process.
Recommended Action: If the failed job is scheduled and the retry count allows
it, nbpem submits the job again. If the failed job was initiated manually, submit it
again.

NetBackup status code: 807
Message: not externalized
Explanation: Not available.
Recommended Action: Not available.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.

 

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