Symantec NetBackup status code 661 to status code 665

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 661 to Status Code 665 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 661
Message: unable to send exit message to the BPXM reader
Explanation: The bpsynth process cannot send the exit message to indicate the
end of extents messages to the following: bptm or the bpdm reader process on the
media server. The network connection between the master and the media server
may have terminated or the bptm or the bpdm reader process has terminated.
Recommended Action: Check the network connectivity between the master and
the media server. Examine the NetBackup error log for any errors that bpsynth
and bptm or the bpdm reader process logged. Examine the debug logs for bpsynth
on the master server and bptm or the bpdm reader process on the media servers
for more detailed information. If the problem persists, contact customer support
and provide the appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 662
Message: unknown image referenced in the synth context message from BPXM
Explanation: The bpsynth process received an extent message from the bptm or
the bpdm reader with reference to a media ID that was unknown to bpsynth. This
error should not occur.
Recommended Action: Contact customer support and provide the appropriate
logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 663
Message: image does not have a fragment map
Explanation: The bpsynth process received an image without a fragment map
from bpdbm. This error should not occur.
Recommended Action: Contact customer support and provide the appropriate
logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 664
Message: zero extents in the synthetic image, cannot proceed
Explanation: The bpsynth process receives zero extents from bpdbm. This error
should not occur.
Recommended Action: Contact customer support and provide the appropriate
logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 665
Message: termination requested by bpcoord
Explanation: This error code is no longer used.
Recommended Action: Contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.

 

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