Symantec NetBackup status code 651 to status code 655

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 651 to Status Code 655 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 651
Message: unable to issue the database query for policy
Explanation: The bpsynth process was unable to send the database query for
policy.
Recommended Action: This error indicates a communication problem between
bpsynth and bpdbm. Ensure that bpdbm is running and the bpdbm binary matches
the installed NetBackup version. Examine the NetBackup error log for any errors
that bpdbm and bpsynth logged. Examine the debug logs for bpsynth and bpdbm
for additional information. Restart the bpdbm process (on UNIX and Linux) or the
NetBackup Database Manager Service (on Windows) and rerun the synthetic
backup job. If the problem persists, contact customer support and send appropriate
logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 652
Message: unable to issue the database query for policy information
Explanation: The bpsynth process was unable to send the database query for
detailed information about the policy.
Recommended Action: This error indicates a communication problem between
bpsynth and bpdbm. Ensure that bpdbm is running. Examine the NetBackup error
log for any errors that bpdbm and bpsynth logged. Examine the debug logs for
bpsynth and bpdbm for additional information. Restart the bpdbm process (on UNIX
and Linux) or the NetBackup Database Manager Service (on Windows) and rerun
the synthetic backup job. If the problem persists, contact customer support and
send appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 653
Message: unable to send a message to bpccord
Explanation: This error code is no longer used.
Recommended Action: Contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 654
Message: internal error 654
Explanation: This error code is no longer used.
Recommended Action: Contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 655
Message: no target storage unit was specified via command line
Explanation: No target storage unit was specified on the bpsynth command line
(-S).
Recommended Action: Rerun bpsynth with the target storage unit specified by
the -S option.

Hope this was helpful.

Thanks,
SQLServerF1 Team
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