Symantec NetBackup status code 641 to status code 645

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 641 to Status Code 645 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 641
Message: invalid media type specified in the storage unit
Explanation: The media type that was specified in the target storage unit is invalid
for synthetic backup. Synthetic Backup images can only be written to disk, disk
staging, and Media Manager type of storage units.
Recommended Action: Ensure that the target storage unit that was configured
for synthetic backup is a disk, disk staging, or Media Manager type (not NDMP
type). Rerun synthetic backup with the appropriate storage unit.

NetBackup status code: 642
Message: duplicate backup images were found
Explanation: The database query returned duplicate backup IDs. This error should
not occur.
Recommended Action: Contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 643
Message: unexpected message received from bpcoord
Explanation: This error code is no longer used.
Recommended Action: Submit a problem report along with appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 644
Message: extent directive contained an unknown media id
Explanation: This error code is no longer used.
Recommended Action: Contact customer support and send appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 645
Message: unable to start the writer on the media server
Explanation: The bpsynth process was unable to start the following: the bptm or
the bpdm process on the media server that is associated with the target storage
unit to write the synthetic image.
Recommended Action:
Examine the NetBackup error log for any messages that bpsynth logged. For more
information, refer to the following: the debug logs for bpsynth on the master
server and bpcd and bptm or bpdm on the media server. Ensure that the bptm or
the bpdm binaries on the media server are executable and are not corrupt. Try to
run the bptm or the bpdm commands locally on the media server to ensure that
the binary is executable and not corrupt. For instance, you can run the following
command:
install_path/netbackup/bin/bptm -count -rn 0 -rt 8
where robot number is 0 and robot type is 8. The robot type that corresponds to
the robot number can be taken from the command line that is logged in the debug
log for bptm. This command displays the counts for the up, shared, and assigned
drives in the robot. In case the synthetic image is to be written to a disk storage
unit, verify the bpdm binary by running the following command:
install_path/netbackup/bin/bpdm
It should print the following:
bpdm: media manager operation not specified
Retry the synthetic backup job. If the problem persists, contact customer support
and send appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.

 

Leave a Reply

Your email address will not be published. Required fields are marked *