Symantec NetBackup status code 616 to status code 620

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 616 to Status Code 620 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 616
Message: internal error 616
Explanation: This error code is no longer used.
Recommended Action: Submit a problem report along with appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 617
Message: no drives available to start the reader process
Explanation: No drives are available to start the bptm process to read a backup
image to be synthesized.
Recommended Action: Ensure that sufficient drives are available before you
restart the job.

NetBackup status code: 618
Message: internal error 618
Explanation: This error code is no longer used.
RecommendedAction: Contact customer support and send the appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 619
Message: internal error 619
Explanation: This error code is no longer used.
RecommendedAction: Contact customer support and send the appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

NetBackup status code: 620
Message: internal error 620
Explanation: This error code is no longer used.
RecommendedAction: Contact customer support and send the appropriate logs.
A complete list of required logs and configuration information is available.
See “Logs to accompany problem reports for synthetic backups” in the
Troubleshooting Guide.

Hope this was helpful.

Thanks,
SQLServerF1 Team
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