Symantec NetBackup status code 521 to status code 525


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 521 to Status Code 525 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 521
Message: NB-Java Configuration file (file_name) does not exist.
Explanation: The configuration file for the NetBackup-Java interface was not
RecommendedAction: Make sure that the configuration file the NetBackup-Java
interface exists and is properly formatted.

NetBackup status code: 522
Message: NB-Java Configuration file (file_name) is not readable due to the
following error: (message).
Explanation: The specified NetBackup-Java configuration file exists but is not
Recommended Action: Correct the file as specified in the message.

NetBackup status code: 523
Message: NB-Java application server protocol error.
Explanation: In some instances, this message concludes with
Check the log file for more details.
The NetBackup-Java interface received an incorrectly formatted protocol sequence
from its application server.
Recommended Action: Do the following, as appropriate:
¦ If the problem persists, restart the NetBackup-Java interface and try again.
¦ If the problem still persists, enable detailed debug logging as explained in the
following topic:
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Restart the NetBackup-Java interface and examine the logs.
Note: The error is probably the result of a system resource issue. When detailed
debug logging ID is enabled, the details can be retrieved from the bpjava-msvc,
bpjava-susvc, or bpjava-usvc log files.

NetBackup status code: 525
Message: Cannot connect to the NB-Java authentication service via VNETD on
(host) on port (vnetd_configured_port_number). Check the log file for more details.
Explanation: The NB-Java authentication service authenticates the user name
that is provided in the logon dialog box. Communication between the NetBackup
Administration Console and the authentication service is tried to host host on the
configured VNETD port number that error message specifies. The NetBackup
Administration Console log file should contain more detail about this error.
Recommended Action: Do the following, as appropriate:
¦ On UNIX and Linux: Compare theVNETDentry in the /etc/services file with
the VNETD_PORT entry in /usr/openv/java/nbj.conf
On Windows: Compare the VNETD entry with the VNETD_PORT entry in the
install_path\java\setconf.bat file.
These entries must match.
¦ Ensure that no other application uses the port that is configured for VNETD.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.


Leave a Reply

Your email address will not be published. Required fields are marked *