Symantec NetBackup status code 40 to status code 44


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 40 to Status Code 44 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 40
Message: network connection broken
Explanation: The connection between the client and the server was broken. This
status code can also appear if the connection is broken between the master and
the media server during a backup.

NetBackup status code: 41
Message: network connection timed out
Explanation: The possible causes include the following:
The server did not receive any information from the client for too long a period
of time.
Explanation: You have attempted to back up too many files using FSCP (File
level fast single copy backup) with fast backup enabled.

NetBackup status code: 42
Message: network read failed
Explanation: An attempt to read data from a socket failed.
Recommended Action: Do the following, as appropriate:
 Verify that both the client and the server are operational.
 Resolve any network communication problems.
See “Resolving network communication problems” in the Troubleshooting
 Check the Problems report for clues.

NetBackup status code: 43
Message: unexpected message received
Explanation: The client and the server handshake were not correct.
Recommended Action: Do the following, as appropriate:
 Verify that the correct version of software is running on the client and the
 To enable detailed debug logging, do the following:
 On the server, create a bpbrm debug log directory.
 On clients, create a bpcd debug log directory (created automatically on
Macintosh clients).
 Increase the amount of debug information to include in the logs.
See “About logs” in the Troubleshooting Guide.
 Retry the operation and examine the logs.
If you use bpstart_notify scripts on UNIX, Linux, or Windows clients, verify
that messages are not written to stdout or stderr.

NetBackup status code: 44
Message: network write failed
Explanation: An attempt to write data to a socket failed.
Recommended Action: Do the following, as appropriate:
 Check the Problems report for information about the error.
 Verify that the client and servers are operational and connected to the network.
 Create a debug log directory for the process that reported the problem and the
operation. Examine the resulting debug log file for detailed troubleshooting

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.


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