Symantec NetBackup status code 282 to status code 285

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 282 to Status Code 285 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 282
Message: cannot connect to nbvault server
Explanation: The vault job cannot connect to the NetBackup Vault Manager
service (nbvault on UNIX and Linux, nbvault.exe on Windows).
Possible causes are the following:
¦ The &CompanyName; Private Branch Exchange service (VRTSpbx) or NetBackup
Request Manager (bprd) is down.
¦ The NetBackup Vault Manager service is down, possibly because of the
following: the Vault is not licensed, the vault.xml configuration file is corrupt,
or the vault.xml configuration file upgrade failed during an upgrade
installation.
RecommendedAction: To determine the reason for failure, examine the logs for
the service or services that are down and the operating system logs (EventLog on
Windows). Restart the service or services that are down after resolving the
problem.
The following are the locations of the nbvault logs:
UNIX and Linux: /usr/openv/netbackup/logs/nbvault/
Windows: install_path\NetBackup\logs\nbvault

NetBackup status code: 283
Message: error(s) occurred during vault report generation
Explanation: Vault encountered errors during the report generation phase.
Recommended Action: Check logs for details of the failure.

NetBackup status code: 284
Message: error(s) occurred during vault report distribution
Explanation: Vault encountered errors during the report distribution phase.
Potential reasons include the following:
¦ Reports were not emailed (possibly because of malformed email addresses in
the vault.xml file).
¦ On Windows, the third-party mail client (such as blat) is not configured
properly.
¦ The reports destination directory is not present or it does not have appropriate
permissions.
¦ The printer is not set up correctly or the printer command in vault.xml is
incorrect.
Recommended Action: Check logs for details of the failure.

NetBackup status code: 285
Message: unable to locate vault directory
Explanation: A Vault job or a command for a missing or a corrupt directory of
the session in question returns this error.
Recommended Action: The Vault directory is created when the Vault package
is installed on the master server. Ensure that the Vault job or command is started
as root on the master server. Ensure that the Vault directory was not removed
inadvertently or made inaccessible to the root user.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.

 

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