Symantec NetBackup status code 2819 to status code 2830


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features.

Below are some of the NetBackup status error codes from Status Code 2819 to Status Code 2830 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2819
Message: Enterprise Vault policy restore error
Explanation: An error caused the restore of the Enterprise Vault data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission on directories where files are restored.
¦ Check the NetBackup tar log for additional failure information. Also, check
the Enterprise Vault server event viewer (application and system) for errors
or clues.
¦ Connect to the server where the Enterprise Vault front-end runs. Launch the
restore by using the Backup, Archive, and Restore GUI.
¦ Verify that you launched the restore correctly.
See the NetBackup for Enterprise Vault Agent Server Administrator’s Guide.
¦ Correct the problems that you find and retry the restore.

NetBackup status code: 2820
Message: NBU VMware policy restore error
Explanation: An error caused the restore of the VMware policy data to fail.
Recommended Action: Check the job details in the Activity Monitor and take
action as dictated by that information.

NetBackup status code: 2826
Message: Master server failed to connect to backup restore manager on media
server for restore
Explanation: A process on the master server cannot connect to a process on a
host on the network. This error occurs when the process tries to initiate
communication with the server that has the storage unit. This problem can occur
during a restore in either a single or a multiple server configuration.
RecommendedAction: Try the following possible solution in the order presented:
¦ From the master server, ping the master and all media servers by using the
host names in the storage unit configuration.
¦ From each of the media servers, ping the master server by using the name that
is specified in the NetBackup server list. On a UNIX or Linux server, this master
is the first SERVER entry in the bp.conf file. On a Windows server, the master
is designated on the Servers tab in the Master Server Properties dialog box.
¦ Check that all services are running on the media server.

NetBackup status code: 2828
Message: Restore failed because the MS-SQL-Server services are down
Explanation: The Microsoft SQL services are down on the system where the
NetBackup client and the NetBackup for Microsoft SQL agent are running. So the
NetBackup for Microsoft SQL agent cannot connect to the Microsoft SQL server.
RecommendedAction: Check that the Microsoft SQL instance service is running
and that NetBackup processes have permission to access to the Microsoft SQL instance service.

NetBackup status code: 2829
Message: Restore failed due to MS-SQL-Server database in use
Explanation: Microsoft SQL server database is busy with another operation and
cannot restore the requested database on the system where the NetBackup client
and the NetBackup for Microsoft SQL agent are running.
Recommended Action: After the database finishes its current operation, try to
restore the database. Or, the database administrator needs to check if the database
is busy and what operation it is performing.

NetBackup status code: 2830
Message: Restore failed due to an incorrect path in the MS-SQL-Server MOVE
Explanation: TheMOVEtemplate generated for database restore using Netbackup
forMSSQLagent GUI has incorrect path specified for database/log file for keyword
RecommendedAction: Check the MOVE script and correct the path specified for
the database log file for keyword TO.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.


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