Symantec NetBackup status code 2810 to status code 2811

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features.

Below are some of the NetBackup status error codes from Status Code 2810 to Status Code 2811 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2810
Message: MS-Exchange policy restore error
Explanation: An error caused the restore of the Exchange data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission of the Exchange instance that you restore
and the directories where files are restored.
¦ Verify the following log files depending on the type of restore being performed.
All the log folders are located in the install_path\NetBackup\logs folder.
¦ beds – All restore operations.
¦ tar – All restore operations.
Restores with Granular Recovery Technology (GRT):
¦ nbfsd – This log appears on the client and the media server.
¦ ncf – This log uses unified logging and appears on the destination client
or proxy client.
¦ ncflbc – This log is for nblbc.exe. It appears on the destination client or
proxy client.
¦ ncfgre – This log is for nbgre.exe. It appears on the destination client or
proxy client.
Instant Recovery and Instant Recovery off-host:
¦ bpbkar – For off-host Instant Recovery restores, bpbkar logs on the alternate
client.
¦ bpfis – This log applies to Instant Recovery rollback restores. For off-host
Instant Recovery backups, bpfis logs exist on both the primary and the
alternate clients.
¦ bppfi – For off-host Instant Recovery restores, bppfi logs on both the
primary and the alternate clients.
¦ Check the Exchange Server event viewer for Application and System messages
related to the restore operation.
¦ Connect to the server where Exchange is running and launch the restore from
that server using the Backup, Archive, and Restore GUI.
¦ Verify that you launched the restore correctly.
See the NetBackup for Microsoft Exchange Server Administrator’s Guide.
¦ Correct the problems that you find and retry the restore.

NetBackup status code: 2811
Message: SAP policy restore error
Explanation: An error caused the restore of the SAP data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission of the SAP instance that you restore and the
directories where the files are restored.
¦ Ensure that the No.Restrictions file has been created on the master server
in case of alternate client restore.
¦ Check the following logs for additional failure information: backint, tar,
dbclient, bprestore, and user_ops.
¦ Correct the problems that you find and retry the restore.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

Leave a Reply

Your email address will not be published. Required fields are marked *