Symantec NetBackup status code 2807 to status code 2809

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features.

Below are some of the NetBackup status error codes from Status Code 2807 to Status Code 2809 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2807
Message: SQL-BackTrack policy restore error
Explanation: An error caused the restore of the SQL-BackTrack data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission on directories where files are restored and
on the SQL-BackTrack instance that you are restoring.
¦ Check the NetBackup backtrack log for additional failure information.
¦ Ensure that the No.Restrictions file has been added on the master server in
case of alternate client restore.
¦ Correct the problems that you find and retry the restore.
More information is available for this status code.

NetBackup status code: 2808
Message: Windows File System policy restore error
Explanation: An error caused some or all of the files to fail the restore operation.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check that you have selected the correct restore type on the Backup, Archive,
and Restore GUI.
¦ Check ownership and permission on directories where files are restored.
¦ Check that the destination directories or files exist. If so, select Overwrite
existing files option on the Backup, Archive, and Restore GUI.
¦ Check the following logs for additional failure information:
¦ Master server: bprd, nbjm
¦ Media server: bpbrm, bptm, bpdm
¦ Client: tar
¦ Correct the problems that you find and retry the restore.

NetBackup status code: 2809
Message: MS-SQL-Server policy restore error
Explanation: An error caused the restore of the SQL Server data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission on directories where files are restored and
on the SQL instance that you are restoring.
¦ Check ownership and permission on the SQL Server instance and on the
directories where files are restored.
¦ Check the following logs for additional failure information on the client side:
install_path\NetBackup\logs\dbclient
install_path\NetBackup\logs\bpbkar (Snapshot Client)
install_path\NetBackup\logs\bpfis (Snapshot Client)
install_path\NetBackup\logs\bppfi (instant recovery)
¦ Check the SQL server event viewers (application and system) for any errors
or messages related to the restore operation.
¦ Increase restore verbose levels.
See the NetBackup for Microsoft SQL Server Administrator’s Guide.
Review this guide to verify that you launched the restore correctly.
¦ Connect to the server where SQL is running and launch the restore from that
server using the Backup, Archive and Restore GUI.
¦ Correct the problems that you find and retry the restore.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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