Symantec NetBackup status code 2801 to status code 2803

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features.

Below are some of the NetBackup status error codes from Status Code 2801 to Status Code 2803 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2801
Message: Oracle policy restore error
Explanation: An error caused the restore of the Oracle data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission on directories where files are restored.
¦ Check ownership and permission on the Oracle instance that you restore.
¦ Check the NetBackup dbclient and user_ops logs for additional failure
information.
¦ If restoring to an alternate client using RMAN, review article
http://www.symantec.com/business/support/index?TECH5840
Check that the Oracle user on the client can successfully communicate with
the master server by using the bpclntcmd -pn command.
¦ Check that the Oracle user on the client can see the backup images on the
master by using the bplist command.
¦ On UNIX and Linux hosts, check that the oracle user has sufficient permissions
to read /etc/services, /etc/nsswitch.conf, and
/usr/openv/netbackup/bp.conf.
¦ Ensure that the Oracle database is linked correctly, according to the NetBackup
for Oracle Administrator’s Guide (for example, $ORACLE_HOME/lib/libobk.so).
More information is available in the following technical article:
http://www.symantec.com/business/support/index?TECH72307
¦ Correct the problems that you find and retry the restore.

NetBackup status code: 2802
Message: Informix-On-BAR policy restore error
Explanation: An error caused the restore of the Informix data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission on directories where files are restored.
¦ Check ownership and permission on the Informix instance that you restore.
¦ Check the NetBackup infxbsa and user_ops logs from the client, and the bprd
log from the master server for additional failure information.
¦ Check the Informix BAR_ACT_LOG, BAR_DEBUG_LOG, and MSGPATH logs
for additional failure information.
¦ For large database restores, you may need to increase the client read timeout
value.
¦ If restoring to an alternate client, review the checklist in the following article:
http://www.symantec.com/business/support/index?page=content&id=TECH21719
¦ Correct the problems that you find and retry the restore.
More information is available for this status code.

NetBackup status code: 2803
Message: Sybase policy restore error
Explanation: An error caused the restore of the Sybase data to fail.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages on why the
restore failed. Also, check the All Log Entries report on the server.
¦ Check ownership and permission on the Sybase instance that you restore and
on the directories where files are restored.
¦ Check the NetBackup sybackup log for additional failure information.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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