Symantec NetBackup status code 251 to status code 260


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 251 to Status Code 260 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 251
Message: the tir information is zero length
Explanation: For a true-image backup, the client sent no file information to the
master server. NetBackup discovered this condition when it tried to write the TIR
information to media.
RecommendedAction: Check the policy file list and the exclude and include lists
on the client to verify that the client has eligible files for backup. For example,
this status code can appear if the exclude list on the client excludes all files.
To obtain detailed troubleshooting information, create debug logs for bptm or
bpdbm on the server. Then, retry the operation and check the resulting debug logs.

NetBackup status code: 252
Message: An extended error status has been encountered, check detailed status
Explanation: If a process was unable to report the extended error status as the
final job status, the job exits with status 252. (The extended error status has a
number greater than 255.)
Recommended Action: To determine the actual error, examine the job details

NetBackup status code: 253
Message: the catalog image .f file has been archived
Explanation: The catalog image .f file was archived.
Recommended Action: Refer to catalog archiving help information to restore
archived catalog image .f files.

NetBackup status code: 254
Message: server name not found in the NetBackup configuration
Explanation: This error should not occur through normal use of NetBackup.
Recommended Action: Save all error information and call customer support.

NetBackup status code: 256
Message: logic error encountered
Explanation: An internal Vault error occurred.
Recommended Action: Contact customer support and send appropriate logs.

NetBackup status code: 257
Message: failed to get job data
Explanation: This error can indicate either of the following:
¦ Vault failed to get job data because of a broken connection with the job manager
¦ Vault received empty job data. This error occurs if a user-specified job ID on
the vltrun -haltdups command is out of range. (That is, the job ID is not
among the job IDs created by job manager.)
RecommendedAction: Contact customer support and send the appropriate logs.

NetBackup status code: 258
Message: Vault duplication was aborted by administrator request
Explanation: The administrator initiated an abort request on the active vault
duplication job.
Recommended Action: Ensure that the abort request was intentional.

NetBackup status code: 259
Message: vault configuration file not found
Explanation: This error should not occur.
Recommended Action: Contact customer support and send appropriate logs.

NetBackup status code: 260
Message: failed to send signal
Explanation: vltrun failed to send a signal to the Vault duplication job.
RecommendedAction: Contact customer support and send the appropriate logs.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.


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