Symantec NetBackup status code 2106 to status code 2800


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features.

Below are some of the NetBackup status error codes from Status Code 2106 to Status Code 2800 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2106
Message: Disk storage server is down
Explanation: This error may occur when a job uses a disk storage unit whose disk
group resides on a storage server that NetBackup has marked down.
Recommended Action: Verify that all media servers configured for the storage
server can communicate with the storage server. The bpstsinfo command queries
the storage server periodically, so you can use the bpstsinfo log on the media

NetBackup status code: 2107
Message: Requested media server does not have credentials for storage server
Explanation: A job has requested disk media for a media server that does not
have credentials to access the disk storage server. During optimized duplication
between two storage servers of the same type, a media server configured for the
write side storage unit may not have credentials to access the read side storage
Recommended Action: Optimized duplication requires a media server with
credentials for both the read side and write side storage servers. Add the needed
credentials or limit the media servers that the write side storage unit calls out to
those that are credentialed for the read media.

NetBackup status code: 2504
Message: Direct expiration of a mirror copy is not allowed
Explanation: The mirror copy alone cannot be expired. It expires when the parent
copy expires.
Recommended Action: None.

NetBackup status code: 2800
Message: Standard policy restore error
Explanation: Some or all of the restore operation files failed. When performing
a snapshot client restore, you may have selected a different path from the path
in the policy’s Backup Selections list.
For example, vol6 is mounted on /mnt/vol6 and vol7 is mounted on /mnt/vol7.
These mount points are specified in the backup selection. If you select only the
parent directory (/mnt), the restore fails with status code 2800.
RecommendedAction: Try the following possible solutions in the order presented:
¦ Ensure that the client server list contains entries for the master server and
any media servers that can be used during a backup or restore.
¦ Examine the status or the progress log on the client for messages about why
the restore failed. Also, check the All Log Entries report on the server.
¦ Check the following logs for additional failure information:
¦ NetBackup tar log
¦ Master server: bprd, nbjm
¦ Media server: bpbrm, bptm, bpdm
¦ Client: tar
¦ Make sure that the required media server is available for the restore, or use
the Media Host Override option.
¦ Verify that the media required for the restore is present and that the robot
has been inventoried.
¦ Verify that no network issues exist between the media server and the client.
¦ Select the original path listed in the Backup Selections tab.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.


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