Symantec NetBackup status code 2036 to status code 2040

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 2036 to Status Code 2040 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2036
Message: Drive is in a robotic library that is up
Explanation: Operator has attempted to assign a pending tape mount request to
a drive that is in a robot that is up.
Recommended Action: A request for non-robotic media may have caused a
pending request in the device monitor, and the operator has assigned the request
to a drive that is not a standalone drive. This error is not fatal. The request will
pend again in the NetBackup device monitor. Assign the pending mount to a
standalone drive or to a drive that is in AVR mode (non-robotic).

NetBackup status code: 2037
Message: Drive is not ready
Explanation: The required tape is in a drive, but the drive is not in a ready state.
Recommended Action: This error may occur when a request for non-robotic
media had caused a pending request in the device monitor, and the operator has
assigned the request to a drive that is not in a ready state. This is not a fatal error.
The request will pend again in the NetBackup device monitor. Verify that required
tape is in the drive it is being assigned to, and that the drive ready light has come
on. It may take some time for the drive to become ready after the tape has been
inserted. If the drive never goes to a ready state after a tape has been inserted,
there may be a problem with the drive.

NetBackup status code: 2038
Message: Media loaded in drive is not write-enabled
Explanation: This error may occur when a storage unit request for non-robotic
media had caused a pending request in the device monitor, and the operator has
inserted media that is not write enabled into the drive.
Recommended Action: This is not a fatal error. The request will pend again in
the NetBackup device monitor. If you are sure that it is OK to write on this tape,
verify that the required tape has its write enable switch set to allow write.

NetBackup status code: 2039
Message: SCSI reservation conflict detected
Explanation: The NetBackup bptm component was unable to read or write a tape
drive because another job unexpectedly holds a SCSI reservation for the drive.
Recommended Action: This error should never occur at job resource allocation
time, but may occur during i/o for a tape job. The verbose bptm logs on the media
server may be useful in understanding the problem.

NetBackup status code: 2040
Message: Maximum job count has been reached for the storage unit
Explanation: Storage cannot be allocated because it would exceed maximum job
count. The maximum job count is configurable for each storage unit. Multiple
copy jobs may cause this same error, if more copies are targeted for a storage unit
than the storage unit is configured for.
Recommended Action: Target a different storage unit with one of the copies, or
increase the maximum job count for the storage unit.

Hope this was helpful.

Thanks,
SQLServerF1 Team
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