Symantec NetBackup status code 2002 to status code 2005

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 2002 to Status Code 2005 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2002
Message: Invalid STU identifier type
Explanation: Ajob has asked for allocation using an invalid Storage Unit identifier
type. The only valid Storage Unit identifier types are 0 (specific STU), 1 (group)
or 2 (ANY).
Recommended Action: This error is internal. Call NetBackup support for
resolution.
Check the following logs:
¦ The mds unified logging files (OID 143) from the master server at debug level 2.
¦ The nbrb unified logging files (OID 118) from the master server at debug level 3.

NetBackup status code: 2003
Message: Drive is not allocated.
Explanation: MDS has been asked to deallocate a drive that is not allocated.
RecommendedAction: This error is internal to theMDScomponent of NetBackup.
Check the following logs:
¦ The mds unified logging files (OID 143) from the master server at debug level2.
¡ The nbrb unified logging files (OID 118) from the master server at debug level 3.

NetBackup status code: 2004
Message: Drive is already allocated
Explanation: MDS has been erroneously asked to allocate a drive that is already
allocated.
Recommended Action: A drive may have been reset while it was allocated for a
job. Wait for the jobs that use the drive to complete.

NetBackup status code: 2005
Message: MDS has received an invalid message from a media server.
Explanation: bptm or bpdm on a media server has sent an improperly formatted
message to MDS.
RecommendedAction: This error is internal. Call NetBackup support if this error
causes jobs to fail.
Check the following logs:
¦ The mds unified logging files (OID 143) from the master server at debug level
2.
¦ The nbrb unified logging files (OID 118) from the master server at debug level
3.
¦ The bptm legacy log from the media server, with VERBOSE=5.

Hope this was helpful.

Thanks,
SQLServerF1 Team
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