Symantec NetBackup status code 2000 to status code 2001


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 2000 to Status Code 2001 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 2000
Message: Unable to allocate new media for backup, storage unit has none available.
Explanation: The NetBackup Media and Device Selection component (MDS) did
not allocate a new tape volume for backups. This error indicates that the storage
does not change storage units during the backup.
Recommended Action: Try the following:
¡ Recommended Action: Check the NetBackup Problems report to determine
the storage unit that is out of media.
¡ If the storage unit is a robot with empty slots, add more volumes and specify
the correct volume pool. If no empty slots exist, move some media to nonrobotic
and add new volumes. If you have difficulty keeping track of your available
volumes, try the available_media script located in the following directory:
On UNIX: /usr/openv/netbackup/bin/goodies/available_media
OnWindows: install_path\NetBackup\bin\goodies\available_media.cmd
This script lists all volumes in the volume configuration, and augments that
list with information on the volumes currently assigned to NetBackup.
¡ Set up a scratch volume pool as a reserve of unassigned tapes. If NetBackup
needs a new tape and none are available in the current volume pool, it moves
a tape from the scratch pool into the volume pool that the backup uses.
¡ If the storage unit and volume pool appear to have media, verify the following:
¡ Use the NetBackup Media List report to check that the volume is not
FROZEN or SUSPENDED. If the volume is frozen or suspended, use the
bpmedia command to unfreeze or unsuspend it, if so desired.
¡ Volume has not expired or exceeded its maximum number of mounts.
¡ The EMM database host name for the device is correct. If you change the
EMM database host name, stop and restart the Media Manager device
daemon, ltid, (if the server is UNIX) or the NetBackup Device Manager
service (if the server is a Windows system).
¡ The correct host is specified for the storage unit in the NetBackup
configuration. The host connection must be the server (master or media)
with drives connected to it.
¡ The Media and Device Management volume configuration has media in the
correct volume pool. Unassigned or active media is available at the required
retention level. Use the NetBackup Media List report to show the retention
levels, volume pools, and status for all volumes. Use the NetBackup Media
Summary report to check for active volumes at the correct retention levels.
¡ Create the bptm debug log directory, and set mds VxUL logging (oid 143) to
debug level 2, then retry the operation.
¦ If this storage unit is new and this attempt to use it is the first, stop and restart
NetBackup on the master server. The mds unified logging files (OID 143) at
debug level 2 usually show the NetBackup media selection process.

NetBackup status code: 2001
Message: No drives are available for this job
Explanation: Ajob requested a tape drive, but no eligible drive path was configured
for the job.
Recommended Action: Try the following:
¦ Verify that the required drives and robots are configured and up.
¦ Verify that ltid is active and a drive path exists that is configured on the drive
for the media server that the storage unit requires.
¦ If the job requires an NDMP drive path, verify that one exists.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.


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