Symantec NetBackup status code 186 to status code 192


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 186 to Status Code 192 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 186
Message: tar received no data
Explanation: NetBackup did not send data to tar.
Recommended Action: Do the following, as appropriate:
¦ Retry the operation and check the status or the progress log on the client for
any error messages that reveal the problem.
¦ Verify that the tape is available and readable.
¦ Verify that the drive is in an UP state. Use the Device Monitor.
¦ For detailed troubleshooting information:
¦ Create a bptm debug log on the server.
¦ On a Windows client, create a tar debug log.
¦ Retry the operation and check the resulting debug logs.

NetBackup status code: 189
Message: the server is not allowed to write to the client’s file systems
Explanation: The client does not allow writes from the server.
Recommended Action: Perform the following to perform restores or install
software from the server.
¦ On a UNIX or Linux client, delete DISALLOW_SERVER_FILE_WRITES from
the /usr/openv/netbackup/bp.conf file.
¦ On a Microsoft Windows or NetWare nontarget client, select Allow
server-directed restores on the General tab in the NetBackup Client
Properties dialog box. To display this dialog box, start the Backup, Archive,
and Restore interface on the client and select NetBackup Client Properties
from the File menu.
¦ On a Macintosh client, delete DISALLOW_SERVER_FILE_WRITES from the
bp.conf file in the NetBackup folder in the Preferences folder.
¦ On a NetWare target client, set ALLOW_SERVER_WRITE to yes in the bp.ini

NetBackup status code: 190
Message: found no images or media matching the selection criteria
Explanation: A verify, duplicate, or import was tried and no images that matched
the search criteria were found in the NetBackup catalog.
Recommended Action: Change the search criteria and retry.

NetBackup status code: 191
Message: no images were successfully processed
Explanation: A verify, duplicate, Auto Image Replication, automatic import, or
import was tried and failed for all selected images.
Recommended Action: Do the following, as appropriate:
¦ Check the NetBackup Problems report for the cause of the error. To obtain
detailed troubleshooting information, create an admin debug log directory and
retry the operation. Check the resulting debug log.
¦ If the error was encountered during duplication of backups, check the
duplication progress log to help determine the root cause of the problem.
¦ An Auto Image Replication job may cause this error. If the storage lifecycle
policy names or data classifications do not match the originating domain and
the target domain, the import job fails. Failed imports appear in the Problems
report when it is run on the target master server. The image is expired and
deleted during catalog cleanup. Note that the originating domain does not
track failed imports.
More information is available about troubleshooting this problem:
See the Troubleshooting Auto Image Replication section of the Troubleshooting
¦ An automatic import job may cause this error. This job is an import job that
shows a storage lifecycle policy name.
See the Troubleshooting Auto Image Replication section of the Troubleshooting
¦ If a Vault job encountered the error responsible for the duplication, check the
duplicate.log files in your sidxxx directories to determine the root cause:
UNIX and Linux:
(where xxx is the session ID)

NetBackup status code: 192
Message: VxSS authentication is required but not available
Explanation: On one side of a NetBackup network connection, the system requires
VxSS authentication. On the other side of the connection, the other system is not
configured to use VxSS. VxSS authentication is used with the NetBackup Access
Control feature (NBAC). The connection was terminated because VxSS
authentication cannot be completed.
Recommended Action: Make sure that both systems are configured to use
NetBackup Access Control VxSS authentication with each other. Or, make sure
that both systems are not configured to use VxSS with each other. The first thing
to check is the Use VxSS Host properties value on each system. If one is configured
for REQUIRED, the other must be configured for REQUIRED or AUTOMATIC. If
one is configured for PROHIBITED, the other must be configured for PROHIBITED
See the NetBackup Administrator’s Guide, Volume I, for the following information:
how to set the Access Control-related host properties, and how to configure a
system to use Access Control.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.


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