Symantec NetBackup status code 176 to status code 180


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 176 to Status Code 180 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 176
Message: cannot perform specified media import operation
Explanation: The tape manager (bptm) detected an error condition when it tried
to import a specific backup image.
Possible reasons for this error are as follows:
¦ Media ID is already active in the NetBackup media catalog on this server
¦ Media ID is not in the volume configuration
¦ Fatal tape manager (bptm) error occurred
¦ Total image was not obtained from Phase 1 of import
¦ The barcode and media ID do not match in the volume database. One possible
reason for a mismatch is when using tapes previously written by a different
barcode, labels are placed into an ACSLS library using a new barcode label.
Another possible reason is when the administrator attempts to change the
media ID field (using vmchange) to match the RVSN. When the inventory is
updated, the barcode and media ID are synchronized.
Recommended Action: Check the NetBackup Problems report to find the exact
cause of the failure and try the following:
¦ If the media ID is already active, duplicate all images on the original media ID
to another volume. Then, manually expire the original media and redo the
¦ If the media ID is not present in the volume configuration, add it.
If you received a fatal bptm error, verify that the following are active: the
NetBackup Volume Manager (vmd) onUNIXand Linux or the NetBackup Volume
Manager on Windows.
¦ If the entire image is not present, perform import phase 1 on the media IDs
that have the remainder of the image.
¦ If the barcode and media ID are a mismatch, use a barcode label that matches
the recorded media ID. Tapes can then be mounted in a drive with AVRD
running so that the recorded media ID is displayed. Then, a barcode with that
label needs to be placed on the tape.

NetBackup status code: 177
Message: could not deassign media due to Media Manager error
Explanation: The tape manager (bptm) cannot successfully unassign a media ID.
Recommended Action: Do the following, as appropriate:
¦ Check the NetBackup Problems report for the cause of the problem.
¦ Verify that the NetBackup Volume Manager (vmd) is active on UNIX and Linux
or the NetBackup Volume Manager service is active on Windows.
¦ For detailed troubleshooting information, create a debug log directory for bptm
and retry the operation. Check the resulting debug log.

NetBackup status code: 178
Message: media id is not in NetBackup volume pool
Explanation: NetBackup tried a backup of its catalogs and the media ID that was
specified for the catalog backup was not in the NetBackup volume pool. Volumes
for catalog backups must be in the NetBackup volume pool.
Recommended Action: Check the Media and Device Management volume
configuration to verify that the media IDs are present and in the NetBackup volume

NetBackup status code: 179
Message: density is incorrect for the media id
Explanation: An operation such as “list contents” was tried on an invalid media
ID, such as a cleaning tape. Another possibility: a media ID in the NetBackup
catalog backup configuration does not match the media type that was entered in
the volume configuration.
Recommended Action: Check the volume configuration and the NetBackup
catalog backup configuration and correct any problems found.

NetBackup status code: 180
Message: tar was successful
Explanation: tar returned a successful exit status.
Recommended Action: None.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.


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