Symantec NetBackup status code 17 to status code 22

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 17 to Status Code 22 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 17
Message: pipe open failed
Explanation: Occurs in NetBackup client menu and Vault areas.
Recommended Action: Save all error information and call customer support.

NetBackup status code: 18
Message: pipe close failed
Explanation: A pipe close failed when one process tries to start a child process.
Recommended Action: Check the NetBackup Problems report for clues on why
the failure occurred. For detailed troubleshooting information, create a debug log
directory for the process that returned this status code. Then retry the operation
and check the resulting debug log.

NetBackup status code: 19
Message: getservbyname failed
Explanation: A call to getservbyname() failed. The getservbyname()function
uses the name of the service to find a service entry in the services file. (Or NIS
services map on UNIX and Linux if it is configured.)

NetBackup status code: 20
Message: invalid command parameter
Explanation: One or more command parameters were not valid. This error can
occur when incompatible levels of NetBackup are installed on a master and its
media server(s) or client(s). For example, a NetBackup master server has NetBackup
7.0 and the media server or the client has NetBackup 6.0.
This error can also occur if the wrong parameters are used when you run a
command line.

NetBackup status code: 21
Message: socket open failed
Explanation: A socket was not opened.
Recommended Action: Do the following, as appropriate:
■ Check the NetBackup Problems report for clues on where and why the failure
occurred. If you cannot determine the cause from the Problems report, create
debug log directories for the processes that returned this status code. Then,
retry the operation and check the resulting debug logs.
NetBackup status codes 53
NetBackup status codes
■ The following information applies only to Sun Solaris:
Verify that all operating system patches are installed.
See the Operating Notes section of the NetBackup Release Notes.
■ The following information applies only to Windows systems:
Verify that the recommended service packs are installed.

NetBackup status code: 22
Message: socket close failed
Explanation: A socket was not closed.
Recommended Action: Do the following, as appropriate:
■ Check the NetBackup Problems report for clues on where and why the failure
occurred. If you cannot determine the cause from the Problems report, create
debug log directories for the processes that could have returned this status
code. Then, retry the operation and check the resulting debug logs.
■ The following information applies only to Sun Solaris:
Verify that all operating system patches are installed.
See the Operating Notes section of the NetBackup Release Notes.
■ The following information applies only to Windows systems:
Verify that the recommended service packs are installed.

Hope this was helpful.

Thanks,
SQLServerF1 Team
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