Symantec NetBackup status code 117 to status code 120

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 117 to Status Code 120 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 117
Message: VxSS access denied
Explanation: The user identity that was used to attempt an operation does not
have the permissions that are needed to perform the action.
Recommended Action: Do the following, as appropriate:
¦ If you use the default groups, make certain that the user attempts to perform
an operation appropriate for that group. For example, a member of
NBU_Operators is unable to modify policy information, which is a permission
reserved for administrator roles.
¦ Ensure that the system has sufficient swap space and the following directories
are not full:
¦ /home/username
¦ /user/openv/netbackup/logs
¦ /tmp

NetBackup status code: 118
Message: VxSS authorization failed
Explanation: NetBackup was unable to complete the authorization check against
the authorization service.
Recommended Action: Do the following, as appropriate:
¦ Ensure that the Symantec Product Authorization Service or daemon is running.
Refer to the NetBackup Security and Encryption Guide for more information
on authentication and authorization daemons.
¦ Ensure that you are in communication with the correct master server. Within
the bp.conf files on the local server, verify that the entry
AUTHORIZATION_SERVICES specifies the proper host name (fully qualified) of
the authorization service. For example, AUTHORIZATION_SERVICE = machine2.mycompany.com 0 specifies that the server contacts machine2 to
perform authorization checks. Also ensure that this entry matches that of the
master server.
¦ Ensure that the system has sufficient swap space and the following directories
are not full:
¦ /home/userName
¦ /user/openv/netbackup/logs
¦ /tmp

NetBackup status code: 120
Message: cannot find configuration database record for requested NB database
backup
Explanation: The program that backs up the NetBackup internal catalogs did not
find the attributes that indicate which media IDs to use or paths to back up. This
error should not occur under normal circumstances.
Recommended Action: Do the following, as appropriate:
¦ Check the NetBackup Problems report for additional information about the
error.
¦ For detailed troubleshooting information, create admin and bpdbm debug log
directories and retry the operation. Check the resulting debug logs.
¦ Contact customer support and send the appropriate problem and debug log
sections that detail the error.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup status codes, SQL Server Frequently asked questions, SQL Server Trainings.

 

Leave a Reply

Your email address will not be published. Required fields are marked *