Symantec NetBackup status code 111 to status code 116

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases and provides various features.

Below are some of the NetBackup status error codes from Status Code 111 to Status Code 116 which may be received while using the Symantec NetBackup tool.

NetBackup status code: 111
Message: No entry was found in the server list
Explanation: On UNIX and Linux, the SERVER = server_name line is omitted
from the bp.conf file. On Windows, the server list contains no entries.
Recommended Action: Do the following, as appropriate:
¦ On a UNIX and Linux client, add the following line to the top of the
/usr/openv/netbackup/bp.conf file:
SERVER = server_name
¦ On a Microsoft Windows or nontarget NetWare client, add the server name
on the Server to use for backups and restores drop-down in the Specify
NetBackup Machines and Policy Type dialog box. To display this dialog box,
start the Backup, Archive, and Restore interface on the client. Then click
Specify NetBackup Machines and Policy Type on the File menu.
¦ On an NetWare target client, add the server name to the bp.ini file.
¦ On a Macintosh client, add the SERVER = server_name line to the bp.conf file
in the NetBackup folder in the Preferences folder.

NetBackup status code: 112
Message: no files specified in the file list
Explanation: A restore was requested with no files in the file list.
Recommended Action: Do the following, as appropriate:
¦ Specify at least one file to be restored.
¦ This status code may occur if nbjm is running and a stream discovery fails to
find all stream files. Examine the nbjm unified log (originator ID 117) for more
details on the cause of the error.

NetBackup status code: 114
Message: unimplemented error code
Explanation: This error should not occur. If nbjm received a negative error number,
status 114 is issued.
Recommended Action: Examine the nbjm unified log (originator ID 117) for
detailed information on the cause of the error.

NetBackup status code: 116
Message: VxSS authentication failed
Explanation: On either end of a socket connection, the parties did not mutually
authenticate each other.
Recommended Action: Do the following, as appropriate:
¦ Ensure that the Symantec Product Authentication Service is installed and
configured.
For complete installation instructions, see the NetBackup Security and
Encryption Guide.
¦ Check that both parties have a valid certificate. Examine the expiry date that
is listed from a bpnbat -WhoAmI.
¦ If you run from the NetBackup Administration Console , close and reopen the
console. The console automatically obtains a credential for the currently logged
on identity, if possible. By default these certificates are valid for 24 hours.
To set a longer default time, consult the NetBackup Security and Encryption
Guide.
¦ Ensure that the certificates for both sides use the same broker or are children
of the same root broker and that trusts were established between them.
See the NetBackup Security and Encryption Guide for more information on
broker hierarchies and how to establish trust relationships between brokers.
¦ Ensure that connectivity between the physical systems in question is possible.
If general sockets cannot connect between the computers (such as ping and
telnet), issues within the network unrelated to NetBackup can cause this
problem.
¦ Ensure that the system has sufficient swap space and the following directories
are not full:
¦ /home/username
¦ /user/openv/netbackup/logs
¦ /tmp

Hope this was helpful.

Thanks,
SQLServerF1 Team
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