Symantec NetBackup Robotic status code 221 to status code 225

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Robotic daemons or processes issue these status codes. They are also issued by programs that call the robotic operations, such as the vmchange command and
the media and device management user interfaces.

Below are some of the NetBackup Robotic status code 221 to status code 225 which may be received while using the Symantec NetBackup tool.

Robotic status code 221
Message: Media access port already contains media
Explanation: A robotic eject media operation returned a status indicating that
the media access port contains one or more cartridges. The operator or
administrator may not have removed media from the media access port as part
of the latest (or a previous) eject operation.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Media Manager status codes” on page 337.
¦ Coordinate inject/eject operations between all operators and administrators.
Ensure that the media access port is empty of media before an eject operation.

Robotic status code 222
Message: Robotic arm has no addressable holder
Explanation: A holder is gone from an element of the robot and cannot be used.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Investigate the state of the physical hardware and correct the holder status
for storage, drive, and transport elements as needed. Then, resubmit the
request.

Robotic status code 223
Message: Robot busy, cannot perform operation
Explanation: The robot is busy performing another operation, using resources
that are needed for the requested operation.
Recommended Action: Wait until the robot is done performing current
external-based requests (including robot inventory and inject/eject media) before
starting new requests. Check vendor or operating system administrative interfaces
and logs to see if robotic resources are busy.

Robotic status code 224
Message: Control daemon connect or protocol error
Explanation: A protocol error occurred between robotic and other components.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Investigate the system log messages that are related to the specific error
leading to the media mount failure. Verify that all Media Manager binaries are
at a compatible version level.
¦ Verify that robotic interfaces to vendor and operating system software have
compatible versions.

Robotic status code 225
Message: Robot hardware or communication error
Explanation: Ahardware or communications error occurred between robotic and
other components.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Investigate the system log messages that are related to the error leading to
the media mount failure.
¦ Verify that all Media Manager binaries are at a compatible version level. Verify
that robotic interfaces to vendor and operating system hardware and software
have compatible versions.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Robotic status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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