Symantec NetBackup Robotic status code 216 to status code 220

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Robotic daemons or processes issue these status codes. They are also issued by programs that call the robotic operations, such as the vmchange command and
the media and device management user interfaces.

Below are some of the NetBackup Robotic status code 216 to status code 220 which may be received while using the Symantec NetBackup tool.

Robotic status code 216
Message: Door is open on cabinet
Explanation: The robotic library door was open.
RecommendedAction: Close the door of the robotic library and reissue the robotic
request. See if the door latch mechanism works by comparing what happens with
robot test utility commands when the door is open versus closed.

Robotic status code 217
Message: Requested slot already has cartridge
Explanation: The requested slot was already held or was associated with a
cartridge.
RecommendedAction: Ensure that the inject/eject request does not target a slot
that already contains media. Check for media in drives to ensure that the media’s
home slot location is not targeted for use with media to be injected.

Robotic status code 218
Message: Cannot move from media access port to slot
Explanation: A robotic inject media operation returned a status indicating that
an inject failure occurred.
¦ See whether the robotic library has a media access port (use the robot test
utility to validate). Investigate whether the administrator or operator has
canceled the inject operation.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.

Robotic status code 219
Message: Cannot move from slot to media access port
Explanation: A robotic eject media operation returned a status indicating that
an eject failure occurred.
¦ See whether the robotic library has a media access port (use the robot test
utility to validate). Investigate whether the administrator or operator has
canceled the eject operation.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.

Robotic status code 220
Message: Media access port does not contain media
Explanation: A robotic inject media operation returned a status indicating that
the media access port does not contain any cartridges/media. The operator or
administrator may not have placed media into the media access port for inject.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Coordinate inject/eject operations between all operators and administrators.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Robotic status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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