Symantec NetBackup Robotic status code 203 to status code 205

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Robotic daemons or processes issue these status codes. They are also issued by programs that call the robotic operations, such as the vmchange command and
the media and device management user interfaces.

Below are some of the NetBackup Robotic status code 203 to status code 205 which may be received while using the Symantec NetBackup tool.

Robotic status code 203
Message: Timeout waiting for robotic command
Explanation: A robotic operation timed out: it did not return with a status before
a designated time period elapsed.
¦ Stop any robot test utilities, since they have the lock on the robotic device
when they are active, and can block other requests.
¦ Check whether excessive hardware retries have delayed the completion of a
robotic command.
¦ Check to see whether the robotic device still functions. Use a robot test utility
to send commands to the device to see whether it is responsive. Execute vmps
to verify that no unexpected Media Manager processes are running. Some
processes should remain running, but some processes that do not go away can
indicate a more serious problem, such as a hung system call.

Robotic status code 204
Message: Unable to initialize robot
Explanation: The robot could not be initialized. This generic status is used for
many conditions.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Investigate the system log messages that are related to the specific error
leading to the robot initialization failure.

Robotic status code 205
Message: Robotic mount failure
Explanation: The robot could not mount media.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Investigate the system log messages that are related to the specific error
leading to the media mount failure.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Robotic status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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