Symantec NetBackup Media Manager status code 96 to status code 97

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Media Manager software is part of NetBackup which manages the storage devices and removable media.

Below are some of the NetBackup Media Manager status code 96 to status code 97 which may be received while using the Symantec NetBackup tool.

Media Manager status code 96
Message: oprd returned abnormal status
Explanation: A request that oprd services (the operator request daemon or
process) returned an abnormal status.
¦ On Windows, do the following when you auto-configure devices or initiate the
NetBackup Device Manager service from a graphical or a command line
interface: ensure that the service is not disabled in the system services
configuration.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ In general, any device management-related errors that occur on a particular
host accompany operator request daemon or process and remote device
management errors. Check for errors in the following: the debug and the system
or the application logs on the host where oprd was started or where it is
running. The host is often a targeted device host or scan host.
The kinds of failed requests that oprd services can include the following:
¦ Down, up, or reset drives
¦ Change drive comments
¦ Deny or resubmit mount requests
¦ Assign drives
¦ Start or stop ltid
¦ Obtain ltid status
¦ Display drive status
¦ Manage pending actions
¦ Set NDMP attributes
¦ Configure devices
¦ Clean drives
¦ Obtain host version and device configuration information
¦ Scan shared drives

Media Manager status code 97
Message: rule does not exist in rule database
Explanation: A request was made to change or delete a bar code rule, but the bar
code rule with the specified bar code tag cannot be found.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ List the configured bar code rules in the EMM database. Adjust the bar code
tag that is specified on the change or the delete request or on the targeted
host. Then the bar code rule is found when the request is retried.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Media Manager status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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