Symantec NetBackup Media Manager status code 188 to status code 190

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Media Manager software is part of NetBackup which manages the storage devices and removable media.

Below are some of the NetBackup Media Manager status code 188 to status code 190 which may be received while using the Symantec NetBackup tool.

Media Manager status code 188
Message: VxSS Access Denied
Explanation: The user identity that is used to attempt an operation does not have
the permissions needed to perform the action.
¦ If you use the default groups, make certain that the user attempts to perform
an operation appropriate for that group. For example, a member of
NBU_Operators is unable to modify policy information, a permission reserved
for administrator roles.
¦ Ensure that the system has sufficient swap space and the following directories
are not full:
¦ /home/username
¦ /user/openv/netbackup/logs
¦ /tmp
¦ If you use your own defined groups and permissions, first determine the object
with which the operation is associated. Then add the permissions relative to
the action. For example, a user is required to up and down drives but does not
currently have permission to do so. Verify that the user belongs to the correct
authorization group.
If necessary, verify that the group has Up and Down permissions on the Drive
object within the Group Permission tab. If necessary, you can increase the
verbosity level of NetBackup to locate what object and what permissions are
required for the failing request. The pertinent lines in the debug logs look
similar to the following:
17:19:27.653 [904.872] <2> GetAzinfo: Peer Cred Info.
Name: JMIZZLE
Expiry: Sep 24 21:45:32 2003 GMT
Issued by: /CN=broker/OU=root@machine1.mycompany.com/O=vx
AuthType: 1
17:19:37.077 [904.872] <2> VssAzAuthorize: vss_az.cpp.5082:
Function: VssAzAuthorize. Object
NBU_RES_Drives
17:19:37.077 [904.872] <2> VssAzAuthorize: vss_az.cpp.5083:
Function: VssAzAuthorize. Permissions Up
17:19:40.171 [904.872] <2> VssAzAuthorize: vss_az.cpp.5166:
Function: VssAzAuthorize. 20 Permission denied.
In the example, the user JMIZZLE attempts to perform an operation that
requires the Up permission on the Drives object. To diagnose the problem,
examine the group(s) to which the user belongs to ensure that the appropriate
group includes the Up permission. (Up is a member of the Operate permission
set for Drives.)

Media Manager status code 189
Message: failed to initialize a connection to the Enterprise Media Manager
Explanation: A request to initialize a connection with the EMM server failed or
was already initialized.
¦ Verify that pbx_exchange and nbemm are running.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Run the tpconfig -d or vmquery -a command to verify that the EMM server
is actively running and that it accepts new connections.

Media Manager status code 190
Message: the request sent to the Device Allocator has failed
Explanation: A request to reserve or release a drive with the DA (EMM server)
failed.
¦ Verify that pbx_exchange and nbemm are running.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Run the tpconfig -d or vmquery -a command to verify that the EMM server
is actively running and that it accepts new connections.
¦ For a DA reserve drive request, verify that another host had not already
reserved the drive.
¦ For a DA release drive request, verify the following: that the drive is DA
reserved by the host requesting the DA release and has not already been
released.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Media Manager status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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