Symantec NetBackup Media Manager status code 16 to status code 20

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Media Manager software is part of NetBackup which manages the storage devices and removable media.

Below are some of the NetBackup Media Manager status code 16 to status code 20 which may be received while using the Symantec NetBackup tool.

Media Manager status code 16
Message: invalid robot coord1
Explanation: A requested operation encountered a missing or out-of-range robot
slot number. Or a move by volume group residence was attempted when the volume
did not originate from a valid robotic library slot.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Specify a slot number (robot coordinate 1) where required and ensure that the
number is within the allowable range for the given robot type.

Media Manager status code 18
Message: cannot allocate requested memory
Explanation: Allocation of system memory failed. This error occurs when
insufficient system memory is available. The system may have too little physical
and virtual memory to handle the current load of processes.
RecommendedAction: Free up memory by terminating any unneeded processes
that consume a lot of memory. Add more swap space or physical memory.

Media Manager status code 19
Message: invalid database host
Explanation: Arequested operation encountered a missing or an invalid database
host. Or a request was sent to a host that is running a version of the product that
does not support the requested operation.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Specify a validEMMdatabase host on which the following is running: a version
of nbemm (the NetBackup Enterprise Media Manager) or an operator request
daemon or process that supports the requested operation.

Media Manager status code 20
Message: protocol error
Explanation: Message communications (handshaking) was not correct.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Retry the operation and examine the logs. Ensure that no whitespaces are
embedded in the fields that do not allow embedded whitespace.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Media Manager status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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