Symantec NetBackup Media Manager status code 11 to status code 15

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Media Manager software is part of NetBackup which manages the storage devices and removable media.

Below are some of the NetBackup Media Manager status code 11 to status code 15 which may be received while using the Symantec NetBackup tool.

Media Manager status code 11
Message: invalid description
Explanation: The volume description exceeds 25 ASCII characters in length, or
contains unprintable characters.
RecommendedAction: When you add or change a volume record or bar code rule
record, ensure that the description field contains the following: no more than 25
ASCII characters that can be printed.

Media Manager status code 12
Message: invalid robot type
Explanation: A requested operation encountered a case where a specified robot
type or a volume’s robot type is different. It differs from the type of robot that is
required to perform the operation in the current configuration.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Specify a robot type that supports the volume’s media type.
¦ Check the EMM database and ensure that the specified robot type agrees with
the type for all volumes having the specified robot number.
¦ If a robot type is required for the requested operation, ensure that a robot type
has been specified.

Media Manager status code 13
Message: invalid robot number
Explanation: The robot number was not specified or was not within the allowable
range.
¦ Specify a robot number in the range of 0 to 32767.
¦ If you run vmphyinv, the global device database may not be updated, or the
specified robot number may not be configured.

Media Manager status code 14
Message: invalid robot host
A requested operation encountered a case where the following is true of the robot
control host:
¦ It is not specified.
¦ It is not valid for the given robot type.
¦ It is not in an acceptable format.
¦ It exceeds the allowed length of a robot control host name.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ If possible, attempt the requested operation again with another user interface
that supports the type of request.

Media Manager status code 15
Message: invalid volgroup
A requested operation encountered a case where the volume group:
¦ Is not specified
¦ Is not in an acceptable format
¦ Exceeds the allowed length of a volume group name
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Specify a volume group where one is required to ensure that it contains the
following:
¦ 25 ASCII characters or less
¦ No white space
¦ No unprintable characters

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Media Manager status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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