Symantec NetBackup Media Manager status code 01 to status code 05


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Media Manager software is part of NetBackup which manages the storage devices and removable media.

Below are some of the NetBackup Media Manager status code 01 to status code 05 which may be received while using the Symantec NetBackup tool.


Media Manager status code 1
Message: request completed
Explanation: Arequested operation was completed. The operation may have been
one of several related operations for a particular task.
Recommended Action: None.

Media Manager status code 2
Message: system error
Explanation: A system call failed. This status code is used for a generic system
call failure that does not have its own status code.
¦ Check for other error messages in the command or the interface output to
determine which system call failed.
¦ Check the system application log for error and warning messages.
¦ Verify that the system is not running out of virtual memory. If virtual memory
is the problem, shut down unused applications or increase the amount of
virtual memory.
To increase virtual memory on Windows, do the following in the order
¦ Display the Control Panel.
¦ Double-click System.
¦ On the Performance tab, set Virtual Memory to a higher value.
¦ Verify that all product binaries are properly installed.
¦ Verify that no unexpected media and device management processes are in
operation by running vmps. Some processes are expected to continue running.
Others that continue to run can indicate a more serious problem, such as a
hung system call.

Media Manager status code 3
Message: user id was not superuser
Explanation: A user or process that did not have root privileges (on UNIX and
Linux) or administrator privileges (on Windows) started the process.
RecommendedAction: If appropriate, give the user or the process administrator
privileges (on Windows) or root privileges (on UNIX and Linux) and retry the

Media Manager status code 4
Message: invalid command usage
Explanation: A media and device management command was run with improper
options, or an incompatibility between components or versions of the product
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Check the usage statement for expected usage and compare with the parameters
being sent to start the new process.
¦ Verify that all media and device management binaries are at a compatible
version level.

Media Manager status code 5
Message: daemon resources are busy
Explanation: A requested operation cannot be processed because resources were
Recommended Action: Check the status of any resources that the requested
operation uses. On a robotic inventory request, verify that the inventory operation
completes within a reasonable time.


Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Media Manager status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.


Leave a Reply

Your email address will not be published. Required fields are marked *