Symantec NetBackup Device management status code 76 to status code 80

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. These status codes appear in exit status and command output for the ltid,
tpclean, tpreq, and tpunmount commands, and in system or debug logs. Programs
that call those commands, such as media and device management user interfaces
and the vmoprcmd command also presented these codes.

Below are some of the NetBackup Device management status code 76 to status code 80 which may be received while using the Symantec NetBackup tool.

Device management status code 76
Message: Robot/LTI protocol error
Explanation: Communication between ltid and the robotic daemons caused a
protocol error.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Verify that ltid, bptm, and the robotic daemons are at a compatible NetBackup
level.

Device management status code 77
Message: VxSS access denied
Explanation: A user tried to run tpclean without adequate permissions.
¦ Verify that the user is logged on with permissions adequate for this operation.
¦ Verify that the VxSS settings are correct, under Host Properties in the
NetBackup Administration Console.
See the NetBackup Security and Encryption Guide.

Device management status code 78
Message: Unable to connect to the EMM server
Explanation: An attempt to retrieve or update information in EMM failed.
¦ Verify that the correct EMM server name is listed in the NetBackup
configuration.
¦ Verify that the media server that is encountering this error is listed in the
NetBackup configuration on the EMM server.
¦ Verify that EMM is running on the EMM server.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.

Device management status code 79
Message: Can not retrieve Job ID from Job Manager
Explanation: The tpreq, tpclean, or tpunmount command encountered an error
while trying to get a job ID from the NetBackup Job Manager.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Verify that the NetBackup Job Manager is running on the master server.

Device management status code 80
Message: Job Manager returned error: see activity monitor
Explanation: The tpunmountcommandencountered an error while communicating
with the NetBackup Job Manager. The details of this issue may be found in the
Activity Monitor entry for this job.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Verify that the NetBackup Job Manager is running on the master server.
¦ Verify that the arguments provided to the tpunmount command are correct.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Device management status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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