Symantec NetBackup Device management status code 63 to status code 70


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. These status codes appear in exit status and command output for the ltid,
tpclean, tpreq, and tpunmount commands, and in system or debug logs. Programs
that call those commands, such as media and device management user interfaces
and the vmoprcmd command also presented these codes.

Below are some of the NetBackup Device management status code 63 to status code 70 which may be received while using the Symantec NetBackup tool.

Device management status code 63
Message: Request terminated because mount requests are disabled
Explanation: A mount request was canceled because it cannot be satisfied.
Recommended Action:
Examinecommandoutput, debug logs, and system logs for a more detailed message
on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
The detailed reason for the canceled request should be available in the system
log, command output, or from a device monitor interface. Correct the problem
and resubmit the request if needed.

Device management status code 64
Message: Cannot assign a robotically controlled device
Explanation: An attempt was made to manually assign a specific device to satisfy
a mount request, and the chosen device was configured in a robotic library.
RecommendedAction: Assign the request to a standalone drive, or allow requests
for mounts in robotic drives to be automatically assigned.

Device management status code 65
Message: Invalid volume pool specified
Explanation: On a mount request, the media pool specified was not valid.
Recommended Action: Resubmit the request, specifying a volume pool name
that is no more than 20 ASCII characters in length.

Device management status code 66
Message: Request terminated because of volume pool mismatch
Explanation: The volume pool that is specified on the tpreq command did not
match the volume pool in the Media Manager configuration for the media ID.
RecommendedAction: Use a media management interface to obtain the volume
pool name of the media that is to be mounted. Then resubmit the mount request,
specifying the correct pool name.

Device management status code 69
Message: Request terminated because media is unmountable
Explanation: A mount request has been canceled because the media being
requested is not mountable. The same media has been found to be unmountable
in at least two different drives.
¦ Check integrity of the drive, drive path, and media.
¦ Verify that the media is not a misconfigured cleaning tape.

Device management status code 70
Message: Request terminated because media is write protected
Explanation: A mount request has been canceled because the media being
requested for write access is not write-enabled.
Recommended Action: Check the physical media cartridge to see whether
write-protection has been enabled. If write access to the media is desired, disable
write protection for the media.
If read-only access is desired, leave the write-protection enabled. Then make the
necessary administrative requests in the requesting application (such as
suspending the media) to ensure that the media is requested only for read access.
If the media was requested through the command line interface, see the tpreq
man page or command description for specifying the media access mode. The
tpreq command is described in the following manuals:
See the NetBackup Administrator’s Guide, Volume II.
See the NetBackup Commands Reference Guide.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Device management status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.


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