Symantec NetBackup Device management status code 26 to status code 30


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. These status codes appear in exit status and command output for the ltid,
tpclean, tpreq, and tpunmount commands, and in system or debug logs. Programs
that call those commands, such as media and device management user interfaces
and the vmoprcmd command also presented these codes.

Below are some of the NetBackup Device management status code 26 to status code 30 which may be received while using the Symantec NetBackup tool.

Device management status code 26
Message: Request terminated because host not validated for volume pool
Explanation: The host where the mount request was initiated is denied access to
the media. It is denied due to defined permissions for the volume pool in which
the media ID is contained.
¦ Query the volume pool information for the requested volume pool on the host
where the mount request was issued by running vmpool -listall -b. Check
the system log to obtain the name of the host where the mount request
originated. This host name is the one returned by the system hostname(1)
¦ Change the volume pool host name security with vmpool or another user
interface that supports volume pool host attributes. Or change the volume
pool that is associated with the volume (if it is not assigned). Or log on to the
host that is allowed to use media in the targeted volume pool. Then, submit
the mount request again.

Device management status code 27
Message: Request terminated because media ID is expired
Explanation: A mount request was canceled because the media was requested
with write access, and the media has expired.
Recommended Action: Request read-only access to the media on the mount
request if a read-only operation is needed. Replace the media or change the
expiration date to a future date that is based on site policy. Use the media
management interface to view and change the expiration date for the media.
Check and correct the system date and time, as needed.

Device management status code 28
Message: Error in MsgGet
Explanation: ltid made an attempt to obtain a message queue identifier that
was used for internal message communications. (ltid is the Media Manager device
daemon onUNIXand Linux or the NetBackup Device Manager service on Windows.)
The request failed due to a system error. The error probably indicates a lack of
system resources for message queues, or mismatched software components.
¦ Examine command output, debug logs, and system logs for a more detailed
message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ On UNIX and Linux servers, gather the output of the ipcs -a command to see
what resources are currently in use. Check the installed software components
and verify that they are all at a compatible release version.

Device management status code 30
Message: Request terminated because media id will exceed maximum mount
Explanation: A mount request has been canceled because the media being
requested has reached the maximum mount count associated with the media.
RecommendedAction: Replace the media or change the maximum mount count
to a higher value that is based on site policy. A media management interface can
be used to view and change the maximum mounts allowed for the media. Check
that the number of mounts for the media is set to a reasonable value given the
media’s usage history. Correct it as needed by using vmchange.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Device management status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.


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