Symantec NetBackup Device configuration status code 71 to status code 75

SQLServerF1

Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Device configuration status codes appear in exit status and command output for the tpconfig and the tpautoconf commands, and in system or debug logs. Programs that call tpconfig and tpautoconf, such as media and device management user interfaces and the vmoprcmd command, also present these codes.

Below are some of the NetBackup Device configuration status code 71 to status code 75 which may be received while using the Symantec NetBackup tool.

Device configuration status code 71
Message: NDMP get_host_info failed
Explanation: The NAS host fails to correctly process the ndmp_get_host_info
protocol request.
Recommended Action: Examine command output, debug logs, and system logs
for a more detailed message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.

Device configuration status code 72
Message: NDMP get_server_info failed
Explanation: The NAS host fails to successfully process the get_server_info
protocol request.
Recommended Action: Examine command output, debug logs, and system logs
for a more detailed message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.

Device configuration status code 73
Message: Unsupported NDMP version
Explanation: NetBackup supports tape devices on NDMP protocol versions V2,
V3, and V4. For automatic device configuration, only V3 and V4 are supported.
¦ Examine debug logs for a more detailed message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ See your NAS vendor documentation for instructions on how to switch NDMP
versions.

Device configuration status code 74
Message: NDMP authorization error, verify username/password
Explanation: NetBackup fails to authenticate the username or password on the
NAS host.
Recommended Action: Use the tpautoconf -verify command to verify the
username and password.

Device configuration status code 75
Message: NDMP config_get_mover_type failed
Explanation: TheNAShost fails to successfully process the config_get_mover_type
protocol request.
Recommended Action: Examine command output, debug logs, and system logs
for a more detailed message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Device configuration status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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