Symantec NetBackup Device configuration status code 36 to status code 40

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Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Device configuration status codes appear in exit status and command output for the tpconfig and the tpautoconf commands, and in system or debug logs. Programs that call tpconfig and tpautoconf, such as media and device management user interfaces and the vmoprcmd command, also present these codes.

Below are some of the NetBackup Device configuration status code 36 to status code 40 which may be received while using the Symantec NetBackup tool.

Device configuration status code 36
Message: <NONE>
Explanation: On a request to make a device configuration change, an error
occurred. A detailed message appears in the command or the utility interface
output.
¦ Examine the daemon debug log and command or interface output for a more
detailed message on the error.
See “Setting debug logging to a higher level” in the Troubleshooting Guide.
¦ Retry the device configuration request and examine the logs.

Device configuration status code 37
Message: Residence is not licensed for shared drive support
Explanation: On a request to add or update a drive in the device configuration,
the drive was specified as shared. No support for shared drives exists for that
drive type or for the type of robot that is associated with the drive.
RecommendedAction: Check the Technical SupportWebsite and product release
documentation for supported device configurations.

Device configuration status code 38
Message: Current version does not support remote device host
Explanation: On a request to change the EMM server, the specified host is not
the local host. The current software is not licensed to allow remote hosts.
Recommended Action: Check product documentation for supported device
configurations. Obtain an additional software license that allows remote hosts to
be configured, or specify only local host names on the configuration request.

Device configuration status code 39
Message: Adding this drive would exceed the maximum allowed
Explanation: On a request to add a drive to the device configuration, the licensed
limit for the maximum number of drives was reached on the targeted host.
Recommended Action: Check product documentation for supported device
configurations. Obtain an additional software license that allows more drives to
be configured. Or limit the configuration to the number of drives that the current
licensing allows.

Device configuration status code 40
Message: Adding this device would exceed the maximum allowed
Explanation: On a request to add a robot to the device configuration, the licensed
limit for the maximum number of robots was reached on the targeted host.
Recommended Action: Check product documentation for supported device
configurations. Obtain an additional software license that allows more robots to
be configured. Or limit the configuration to the number of robots that the current
licensing allows.

Hope this was helpful.

Thanks,
SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Device configuration status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.

 

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