Symantec NetBackup Device configuration status code 21 to status code 25


Symantec NetBackup product is a backup and recovery product designed for enterprise users. Symantec NetBackup tool can be used to perform backups of SQL Server databases, Oracle, MySQL, Sybase, PostGres Databases, flat file backups, etc, and provides various other features. Device configuration status codes appear in exit status and command output for the tpconfig and the tpautoconf commands, and in system or debug logs. Programs that call tpconfig and tpautoconf, such as media and device management user interfaces and the vmoprcmd command, also present these codes.

Below are some of the NetBackup Device configuration status code 21 to status code 25 which may be received while using the Symantec NetBackup tool.

Device configuration status code 21
Message: Robot number is already in use
Explanation: On a request to add a robot to the device configuration, the robot
number was found to be already in use for a different robot.
Recommended Action: Check the device configuration on all device hosts for
configured robots, and specify a robot number that is not already in use. Use the
following command to display all devices in the EMM database:
tpconfig -emm_dev_list

Device configuration status code 22
Message: Device path is already in use
Explanation: On a request to add or change robot information in the device
configuration, the specified robotic device path is in use for another configured
¦ To avoid configuring the device paths that are already in use, use the Device
Configuration Wizard (on supported device discovery platforms). The wizard
automatically configures device paths and device names.
¦ Display the device configuration using tpconfig -d or a device configuration
interface to see the robotic information that is already configured. Windows
hosts have multiple ways to configure robots (changer names or port, bus,
target, LUN). Check the operating system configuration or registry for changer
names and their associated SCSI paths. Check for detailed errors from the
command or the user interface output.

Device configuration status code 24
Message: Incomplete robot information
Explanation: Ona request to change the device configuration, some of the required
robot information was not specified.
Recommended Action: Check the command usage and reissue the request with
all required robot information specified.

Device configuration status code 25
Message: Robot drive number in use for this robot
Explanation: On a request to change the device configuration, the specified drive
address in the robot is in use by another drive in the device configuration.
Recommended Action: The drive address in the robot is the following: the robot
drive number for most robot types, the ACS/LSM/PANEL/DRIVE coordinates for
ACS robots, or a vendor drive name for TLH and TLM robots. Two drives cannot
have the same drive address in a robot in a given device configuration. If the drive
addresses need to be adjusted, delete one of the drives or make use of an unused
drive address as a temporary state. For example, a robot has two drives with robot
drive numbers 1 and 2 that need to be swapped. Change one drive to use robot
drive number 3 temporarily. Then change the other drive to use robot drive number
1 or 2 as appropriate. Finally, change the first drive to the open robot drive address
1 or 2.

Hope this was helpful.

SQLServerF1 Team
In-Depth Blogs on SQL Server, Information about NetBackup Device configuration status code for SQL Server, Oracle, MySQL, Sybase, Postgres, etc on Windows and Linux Operating Systems.


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